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To guide through the cashless service procedure for Health Insurance Policy holders, IQ City Narayana Multispeciality Hospital has a specialized Insurance desk located at the foyer.
In Cashless health insurance Service, when you get hospitalized with a network hospital, you do not have to settle the bill with the hospital. The Insurance Company represented by the TPA, co-ordinates with the hospital and settles the bill. You will be required to pay Non admissible items and other charges as per terms and condition of the policy.
In case of Denial from TPA entire Bill amount is to be paid and submit the claims for possible reimbursement.
In a planned hospitalization, you have a recommendation for hospitalization by your doctor before admission, hence, it is recommended to take cashless approval at least 3-4 days before admission.
It is requested to contact the TPA Desk with all requisite documents. Our executive will help and guide you through the cashless procedures.
In an emergency hospitalization, the important thing is to get the patient treatment at the earliest. You need to start the procedure for cashless mediclaim facility within 24 hours of hospitalization.
Hence, it is requested to submit the Insurance documents as early as possible after admission.
You may notice that even with the cashless service, there are some expenses that you will have to bear, these expenses are:
Generally the TPA initially approves a part of the hospitalization expenses; Final authorization amount is approved only after submission final bill along with the discharge summary and other reports.
This patient relative has to wait till authorization is received from TPA, post discharge of the patient.
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